Communications & AI
Every guest message. One timeline. AI-powered replies.
WhatsApp, email, phone, AI, one unified timeline for every guest interaction. Know who's calling before you answer. Let AI draft responses in their language.
Communications & AI
Every guest message. One timeline. AI-powered replies.
WhatsApp, email, phone, AI, one unified timeline for every guest interaction. Know who's calling before you answer. Let AI draft responses in their language.
127 unread messages. Same questions. Every single day.
With Automate, every channel is one timeline. AI handles the repetitive answers.
all channels per guest
average response time
AI-drafted replies
Unified Timeline, every interaction, one view
WhatsApp messages, emails, phone calls, internal notes, all in one chronological timeline per guest. Accessible from any screen in the system. No more switching between apps.
- WhatsApp, email, phone, and notes in one place
- Accessible from bookings, tours, and guest profiles
- Full interaction history, nothing ever lost
- Team can see and continue any conversation
Unified Timeline, every interaction, one view
WhatsApp messages, emails, phone calls, internal notes, all in one chronological timeline per guest. Accessible from any screen in the system. No more switching between apps.
- WhatsApp, email, phone, and notes in one place
- Accessible from bookings, tours, and guest profiles
- Full interaction history, nothing ever lost
- Team can see and continue any conversation
Built-in phone system with full transcription
When the phone rings, you already see the guest's name, booking, and full history. After every call, AI transcribes the entire conversation, so your team always knows who called and exactly what was discussed. No external VoIP needed.
- Caller ID with guest context before you answer
- AI transcription after every call, word for word
- Full conversation summary attached to guest timeline
- Multiple phone numbers for different brands
Built-in phone system with full transcription
When the phone rings, you already see the guest's name, booking, and full history. After every call, AI transcribes the entire conversation, so your team always knows who called and exactly what was discussed. No external VoIP needed.
- Caller ID with guest context before you answer
- AI transcription after every call, word for word
- Full conversation summary attached to guest timeline
- Multiple phone numbers for different brands
AI that knows your guest
50+ messages in a thread? AI summarizes it in 3 sentences. Need to reply in German? AI drafts it. Templates for common scenarios. AI assists, you decide.
- Summarize long message threads instantly
- AI-drafted responses in any language
- Templates for common guest scenarios
- AI assists, never replaces, you always decide
AI that knows your guest
50+ messages in a thread? AI summarizes it in 3 sentences. Need to reply in German? AI drafts it. Templates for common scenarios. AI assists, you decide.
- Summarize long message threads instantly
- AI-drafted responses in any language
- Templates for common guest scenarios
- AI assists, never replaces, you always decide
“The unified timeline is a game changer. Every transaction, every WhatsApp message, every email, every phone call, in one place. This is the key feature that has to be in every material. It's the thing that ties everything together.”
Krzysztof
Founder & Tour Operator
14 years | 500,000+ guests | Multiple European cities
See Communications & AI in action
30-minute personalized demo for your operation.